Customer Service
Everything you need to know about ordering, delivery and returns.
Shipping & Returns
Delivery and delivery time
Orders of products that are in stock are normally shipped within 3–5 business days from Croatia. We use international parcel services. Delivery times may vary from 3 to 7 business days depending on the destination country.
Once your order has been shipped, you will receive a confirmation email containing a Track & Trace link so you can follow your order.
Shipping costs
NL · BE · DE · FR · AT · DK
PL · CZ · SK · SI · HU
| Order under € 50 | € 15.00 |
| Order from € 50 | FREE ✓ |
Other EU countries
| Order under € 70 | € 25.00 |
| Order from € 70 | FREE ✓ |
Returns
For returns, please contact us at [email protected]. We will look into the matter and contact you as soon as possible. Products should, where reasonably possible, be returned in their original packaging. The statutory right of withdrawal applies.